US Travel Sales Executive (Meta Process)
Posted 6 days ago
Location: Gurgaon
Shift Timings
Rotational Night Shifts
- 6:00 PM – 3:00 AM
- 9:00 PM – 6:00 AM
Employment Type
Full-Time
Experience Required
- Candidates with prior experience in Travel Sales, BPO, or Customer Service will be preferred
Salary
Best in Industry + Attractive Incentives
Job Overview
We are seeking enthusiastic, target-driven, and customer-focused professionals for the role of US Travel Sales Executive. The candidate will be responsible for handling US-based customers, assisting them with flight bookings, holiday packages, and travel-related services while delivering exceptional customer support and achieving sales targets.
Key Responsibilities
- Handle inbound and outbound calls related to US travel sales.
- Sell flight tickets, holiday packages, hotels, and other travel services to US customers.
- Convert customer inquiries into successful bookings through calls, emails, and chats.
- Understand customer travel requirements and suggest suitable travel solutions.
- Provide accurate information regarding fares, routes, airline policies, baggage rules, and travel regulations.
- Achieve daily, weekly, and monthly sales targets and performance KPIs.
- Handle booking modifications, cancellations, refunds, and customer follow-ups professionally.
- Build and maintain strong customer relationships to ensure repeat business and customer satisfaction.
- Maintain accurate customer records and sales data in CRM systems.
- Stay updated with market trends, competitor pricing, and airline updates.
Required Skills
- Excellent communication skills in English.
- Strong convincing and negotiation abilities.
- Ability to handle objections and close sales effectively.
- Comfortable working in a target-oriented environment.
- Good customer handling and problem-solving skills.
- Basic knowledge of US geography and travel industry is an added advantage.
- Ability to work under pressure and in rotational night shifts.
Eligibility Criteria
- Graduate / Undergraduate in any discipline.
- Freshers with excellent communication skills are welcome.
- Prior experience in Travel Sales, PPC Calls, BPO, or Customer Support will be preferred.
What We Offer
- Attractive salary package with unlimited incentives.
- Career growth opportunities in the travel industry.
- Professional and supportive work environment.
- Performance-based rewards and recognition.
- Training and development support for freshers.
How to Apply
Interested candidates can share their updated resume at:
Email: dynamichiresolutions@outlook.com
Website: www.dynamichiresolutions.in
Contact: +91 8510004806 / +91-8744008593